Privacy Policy | VIP Septic Solutions Florida

Effective Date: 1/1/25

VIP Septic Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and marketing efforts.

This policy applies to all information collected through our website www.vipsepticsolutions.com, any related services, sales, marketing, or events within the State of Florida. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

A. Information You Provide Directly

Name, phone number, email address, physical address
Service request details (e.g., septic service needs, property type)
Payment information (processed securely through third-party providers)
Communication preferences

B. Information Collected Automatically

When you visit our website or interact with our digital ads, we may collect:

IP address and device information
Browser type, operating system, and device identifiers
Pages you visit and actions taken on our site
Referring URLs and search terms

C. Tracking Technologies

We may use:

Cookies and similar technologies to remember preferences and track site activity
Pixels such as Meta Pixel and Google Ads conversion tracking for advertising and retargeting
Analytics tools like Google Analytics to understand website usage and improve services

2. How We Use Your Information

We may use your information for purposes including but not limited to:

Providing and managing septic services
Responding to inquiries and service requests
Scheduling appointments and sending service reminders
Sending marketing communications by phone, SMS, or email (with your consent where required)
Improving our website, services, and marketing strategies
Conducting remarketing and retargeting campaigns on platforms like Meta and Google
Complying with legal obligations

3. SMS, Email, and Phone Marketing

By providing your phone number and/or email, you consent to receive:

Appointment reminders
Service updates
Promotional offers and announcements

You may opt-out at any time:

Email: Click the “unsubscribe” link in any promotional email
SMS: Reply “STOP” to any marketing text message
Phone calls: Request removal from our call list by contacting us at the number below

These practices comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

4. Sharing Your Information

By providing your phone number and/or email, you consent to receive:

With service providers who help us operate our business (e.g., payment processors, marketing platforms)
To comply with legal obligations, court orders, or lawful government requests
To protect the rights, safety, or property of our customers, team, or the public
In connection with a business transfer, such as a merger or sale of assets

5. Digital Advertising & Retargeting

We may use targeted advertising technologies to show you relevant ads on third-party platforms (such as Facebook, Instagram, and Google) based on your interactions with our site.

Google Ads Settings: https://adssettings.google.com/
Meta Ad Preferences: https://www.facebook.com/ads/preferences/

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Your Privacy Choices

You can:

Update or correct your personal information by contacting us
Opt-out of marketing communications at any time
Manage cookies through your browser settings

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.

10. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

VIP Septic Solutions

15800 BUNCHE PARK SCHOOL DR OPA LOCKA, FL 33054

Phone: 786-597-8712

Email: [email protected]

Website: https://vipsepticsolutions.com

Effective Date: 1/1/25

VIP Septic Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and marketing efforts.

This policy applies to all information collected through our website www.vipsepticsolutions.com, any related services, sales, marketing, or events within the State of Florida. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

A. Information You Provide Directly

Name, phone number, email address, physical address
Service request details (e.g., septic service needs, property type)
Payment information (processed securely through third-party providers)
Communication preferences

B. Information Collected Automatically

When you visit our website or interact with our digital ads, we may collect:

IP address and device information
Browser type, operating system, and device identifiers
Pages you visit and actions taken on our site
Referring URLs and search terms

C. Tracking Technologies

We may use:

Cookies and similar technologies to remember preferences and track site activity
Pixels such as Meta Pixel and Google Ads conversion tracking for advertising and retargeting
Analytics tools like Google Analytics to understand website usage and improve services

2. How We Use Your Information

We may use your information for purposes including but not limited to:

Providing and managing septic services
Responding to inquiries and service requests
Scheduling appointments and sending service reminders
Sending marketing communications by phone, SMS, or email (with your consent where required)
Improving our website, services, and marketing strategies
Conducting remarketing and retargeting campaigns on platforms like Meta and Google
Complying with legal obligations

3. SMS, Email, and Phone Marketing

By providing your phone number and/or email, you consent to receive:

Appointment reminders
Service updates
Promotional offers and announcements

You may opt-out at any time:

Email: Click the “unsubscribe” link in any promotional email
SMS: Reply “STOP” to any marketing text message
Phone calls: Request removal from our call list by contacting us at the number below

These practices comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

4. Sharing Your Information

By providing your phone number and/or email, you consent to receive:

With service providers who help us operate our business (e.g., payment processors, marketing platforms)
To comply with legal obligations, court orders, or lawful government requests
To protect the rights, safety, or property of our customers, team, or the public
In connection with a business transfer, such as a merger or sale of assets

5. Digital Advertising & Retargeting

We may use targeted advertising technologies to show you relevant ads on third-party platforms (such as Facebook, Instagram, and Google) based on your interactions with our site.

Google Ads Settings: https://adssettings.google.com/
Meta Ad Preferences: https://www.facebook.com/ads/preferences/

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.